Authorities and passengers have raised serious allegations over duty-free business operations at the Bandaranaike International Airport, claiming that certain companies receive special privileges while large-scale irregularities continue inside the airport premises.
Several airport officials and industry investigators revealed that a foreign-linked duty-free company repeatedly violated Sri Lankan Customs and airport regulations.
Concerns Over Customs Violations.
Investigators stated that some traders regularly carried out commercial transactions beyond the approved Customs limits. Officials believe these activities weakened regulatory control and created unfair advantages for selected businesses operating inside the airport.
Authorities also expressed concern about the lack of transparency in monitoring duty-free sales and passenger purchases. According to airport sources, the alleged misconduct has increased pressure on Customs officers and raised questions about the effectiveness of existing oversight mechanisms.
Threats to Passenger Trust and Government Revenue.
Airport officials warned that these questionable practices could damage passenger confidence and compromise personal data protection. They stressed that travelers expect airport authorities to maintain strict legal and ethical standards during all commercial operations.
Experts further noted that the government could lose a significant amount of revenue due to alleged Customs and excise tax evasion linked to these activities.
